MaintainX has a free tier too. Is Fixray's actually different?

Both are genuinely free, and MaintainX Basic is more generous than people expect — unlimited work orders and unlimited requester users, capped at 2 active repeating work orders. Fixray's Log tier is free forever on a single site with unlimited issues, unlimited Reporters, 2 Managers and 2 Fixers per site, and one active recurring maintenance schedule. So both free tiers let you try planned maintenance and neither runs a full regime — MaintainX gives you two concurrent schedules to our one. If PPM is the thing you're buying for, compare Track, which lifts the schedule limit entirely, against MaintainX Essential rather than comparing the two free tiers.

What about MaintainX's integration library?

If you need deep ERP / MES / IoT integrations, MaintainX wins. Fixray ships CSV and PDF export on Track and Operate, Stripe billing, and a Supabase data model you can query directly. Most UK venue operators don't need more than that.

How does pricing compare for a 10-fixer team?

MaintainX Essential is $20 per user per month billed annually ($25 monthly) — about $200 a month for ten fixers on the annual rate. Fixray is priced per site rather than per user, so on a single site with ten fixers it typically runs lower. See the current pricing page for today's numbers.

How does the bill change as more people get involved?

Reporters are unlimited on every plan including the free Log tier, so growing who can report never changes what you pay. Adding people who fix or manage does: Log includes 2 Managers and 2 Fixers per site, and going beyond that means Track or Operate, which include unlimited Managers and Fixers. After that the price is per site, not per person. MaintainX's paid tiers are priced per user — Essential from $20 per user per month billed annually, Premium $65 — so its bill keeps tracking headcount as the team grows. Worth being precise about where that bites: MaintainX Basic includes unlimited requester users, so the divergence shows up on paid tiers, not on day one.

Is Fixray just a simpler MaintainX?

It's a different product. MaintainX is built for industrial operations. Fixray is built for venue operators — rooms, spaces, event turnarounds. The language, defaults, and workflow all assume a venue.

Fixray vs MaintainX: built for venues, not factories.

MaintainX is an industrial-grade CMMS with 100+ integrations. If you run a factory floor, it's probably the right call. If you run a hotel, a conference centre, or an event venue, you're paying for shelves of functionality your team will never open. Here's what changes when the tool is built for your operation.

How Fixray compares to MaintainX for UK venue operators
Capability	MaintainX	Fixray
Free tier scope	Unlimited work orders and requesters; 2 active repeating work ordersEvenly matched.	Single site, unlimited issues, unlimited Reporters, 2 Managers + 2 Fixers, 1 active recurring scheduleEvenly matched.
Pricing model	Per user, per month, tieredNo advantage to MaintainX.	Per site, per month — the bill tracks sites, not the size of your team.Advantage to Fixray.
Time from signup to first logged job	Multi-step onboarding with role + workspace setupNo advantage to MaintainX.	Under two minutesAdvantage to Fixray.
Reporter experience	Free requester account — unlimited on every tierEvenly matched.	Free Reporter account, tap-photo-submit in the browser — nothing to installEvenly matched.
Integrations library	100+ integrations (ERP, MES, IoT)Advantage to MaintainX.	CSV / PDF export on Track and Operate, Stripe billing, Supabase-nativeNo advantage to Fixray.
Product language + defaults	Industrial / horizontalNo advantage to MaintainX.	Venue operator — rooms, spaces, shift handovers, event turnaroundsAdvantage to Fixray.
Multi-shift handover	Generic work-order handoffNo advantage to MaintainX.	Explicit shift-to-shift queue with handover notesAdvantage to Fixray.
Suits a 50-person centralised FM team	Yes — designed for thisAdvantage to MaintainX.	Over-provisioned — the Operate tier scales but the language stays venue-firstNo advantage to Fixray.
UK / EU hosting + VAT invoicing	US-based, USD invoicingNo advantage to MaintainX.	UK-hosted Supabase (AWS London), UK-invoiced with VATAdvantage to Fixray.
Recurring PPM scheduling	YesEvenly matched.	Yes — 1 active schedule on the free Log tier, unlimited on TrackEvenly matched.

Accurate as of July 2026.

Fixray is best for you if…

You operate a UK venue (hotel, conference centre, event space) and find MaintainX over-engineered
You'd rather pay per site than per user as your fixing and managing team grows
You invoice in GBP and need VAT on the invoice
You value rollout speed (day-one adoption) over integration depth

MaintainX is best for you if…

You run a factory or industrial facility with 50+ FM staff
You need 100+ integrations into ERP, MES, or IoT sensors
You already have a dedicated CMMS admin and a rollout budget
Your compliance regime needs heavyweight audit tooling beyond UK venue standards

MaintainX is genuinely good at industrial. If that's you, don't switch on our say-so.

How Meridian Grand ended up here

“We looked at MaintainX. Too heavy. We needed reporters who could flag a broken tap without an app install, and a fixer dashboard that didn't take a week to configure. Fixray gave us one list, a photo against every job, and proof it's been done.”
— Nikkita Mulchandani, Managing Director, Meridian Grand

Read the full Meridian Grand switch story

Switching questions

MaintainX has a free tier too. Is Fixray's actually different?: Both are genuinely free, and MaintainX Basic is more generous than people expect — unlimited work orders and unlimited requester users, capped at 2 active repeating work orders. Fixray's Log tier is free forever on a single site with unlimited issues, unlimited Reporters, 2 Managers and 2 Fixers per site, and one active recurring maintenance schedule. So both free tiers let you try planned maintenance and neither runs a full regime — MaintainX gives you two concurrent schedules to our one. If PPM is the thing you're buying for, compare Track, which lifts the schedule limit entirely, against MaintainX Essential rather than comparing the two free tiers.
What about MaintainX's integration library?: If you need deep ERP / MES / IoT integrations, MaintainX wins. Fixray ships CSV and PDF export on Track and Operate, Stripe billing, and a Supabase data model you can query directly. Most UK venue operators don't need more than that.
How does pricing compare for a 10-fixer team?: MaintainX Essential is $20 per user per month billed annually ($25 monthly) — about $200 a month for ten fixers on the annual rate. Fixray is priced per site rather than per user, so on a single site with ten fixers it typically runs lower. See the current pricing page for today's numbers.
How does the bill change as more people get involved?: Reporters are unlimited on every plan including the free Log tier, so growing who can report never changes what you pay. Adding people who fix or manage does: Log includes 2 Managers and 2 Fixers per site, and going beyond that means Track or Operate, which include unlimited Managers and Fixers. After that the price is per site, not per person. MaintainX's paid tiers are priced per user — Essential from $20 per user per month billed annually, Premium $65 — so its bill keeps tracking headcount as the team grows. Worth being precise about where that bites: MaintainX Basic includes unlimited requester users, so the divergence shows up on paid tiers, not on day one.
Is Fixray just a simpler MaintainX?: It's a different product. MaintainX is built for industrial operations. Fixray is built for venue operators — rooms, spaces, event turnarounds. The language, defaults, and workflow all assume a venue.

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