Fixray for Event Venues
Stop rediscovering the same set-up issues event after event.
Reporters flag. Fixers clear. Managers verify. Every space, every event, every turnaround. Free forever on the Log tier — unlimited issues.
So we built Fixray.
Built from operator interviews across UK event venues. See how Meridian Grand runs it →
The bar runs out of gas mid-event and nobody on the operations team knew the cylinder had already been flagged the week before.
Every event leaves a punch-list of set-up issues. By the next event, half of them are rediscovered instead of fixed.
The compliance file for the local authority gets reconstructed from scratch every inspection — nothing lives in one place.
How it works
- 1
Report
Any space, any team member, one tap.
- 2
Triage
Manager sees the queue, assigns a fixer.
- 3
Fix
Fixer resolves on-site, logs proof, closes ticket.
- 4
Verify
Manager signs off. Audit trail retained.
Event venue questions
- Can we track set-up issues per event so they don't recur?
- Yes. Recurring issues get flagged by location so patterns surface before the next event.
- Do casual / freelance event staff need accounts?
- They do — but reporter accounts are free, unlimited on every plan, and take about a minute from an email invite. Nothing to install.
- Can we keep compliance evidence for local authority inspections in one place?
- Yes. Every resolved job keeps its photos, timestamps, and signatures. CSV and PDF export are included on Track and Operate.
- Which tier fits a single-site event venue?
- Track. Operators running multiple venues or space-by-space shift handover typically move to Operate within the first quarter.
- Do we own our maintenance data?
- Yes — it's your data. CSV and PDF export are included on Track and Operate. Data hosted in the UK (AWS London) under GDPR.
Related reading
Event venues assembling compliance evidence for a local authority inspection are usually working to SFG20 schedules. SFG20 explained: what it is and whether it's a legal requirement.
Looking at SymTerra?
SymTerra is built for construction and infrastructure sites — projects, crews, safety reports. Different operation to an event venue. If you run spaces, turnarounds, and set-up punch-lists, you're in the right place: Fixray is built for your operators, your events, your compliance evidence.
Recommended plan
Track
SLAs, planned maintenance, analytics.
Operations leads who need due dates on every job, PPM across every asset rather than one schedule, and a board-ready monthly report.
See Track pricing →Running multiple venues, or resetting space-by-space between events? Operate adds multi-site dashboards and group-level roll-up.